I will provide a fulltime email live chat and phone support to your customer
Responding to customers is EASY, I’m sure you can do it yourself, but,,,,,,,,,
How FAST can you get back to them? How ACCURATE is your response? How EMPHATIC and FRIENDLY are you towards the customers? How MANY questions you can handle in a day? Oh well, I’m pretty sure you have more important things to do for your business. As a passionate customer support, my goal is to always WOW customers and make them feel important.
I am also knowledgeable in CRM, Zendesk, Helpscout, Freshdesk, Gorgias, Desk.com, Groove HQ, Zoho, Office 365, Google Drive, MS Office, WordPress, Asana, Trello and various chat console.
I have worked with e-commerce companies that sell bedding, phone accessories, skincare, make-up, arts, property and also a crowdfunding company. I have solved numerous tickets with 5 different helpdesks and handled approx 20 different cases that happened in the e-commerce business.