I will review your customer service

Please contact me before you place an order!

In this gig, I take a look at your current way to handle customer service and will give you objective feedback about it.

This is done by testing (if possible) or by interviewing.

I will pay attention e.g. the following:

• The speed & wait time
• The tone of the communication and empathy
• Contact channels
• Processes

The price of the gig depends on the size of your business/ operations.